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Terms & Conditions

Shipping:

  • We at World of Kuntalik charge standard shipping pan India. The shipping charges are Rs. 120 for each order

  • All orders usually gets shipped within 5-10 working days. So you can expect a delivery between 10-15 days.

  • You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24hrs for the status of the shipment to correctly display at the tracking link.

  • In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.

  • We only make use of reliable courier companies and/or Speed Post. World Of Kuntalika is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of World Of Kuntalika. We shall endeavor to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

  • In the unlikely event that delivery is not possible for any reasons outside the control of World Of Kuntalika, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.

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Return / Refund / Replacement : 

  • If you have received a damaged product :

  • Please do not worry. Drop us a mail on worldofkuntalika@gmail.com. With images of the damaged product within 15 days of receiving the order. We will check and have the product replaced or refund your money whichever is preferred. 

  • What do I do if I don't like the product I received  ?

  • We do hope you don't have to check this section too often. And we are so sorry to learn that. Please write to us. We are always eager for your feedback and would want to know the reason of your unhappiness. Hopefully we can make things better! Although we do not issue refunds or returns once order has been placed

  • No return / refund / exchange is possible for products unless it is damaged. 

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Cancellation :

  • Please mail us at worldofkuntalika@gmail.com for cancellation request if your order has not been shipped yet.

  • No cancellation applicable for customised products once the order is placed. 

  • Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery. 

  • Once shipped, we will not consider cancellation requests.

  • If a cancellation request comes up before the product leaves our order-processing centre, we will try to hold the shipment but there is no guarantee that the cancellation request will be honoured.

  • Refund for the cancelled order :

  • If the payment was by credit/ debit card or net-banking, the money will be refunded to your credit/ debit card or net-banking account, respectively. Typically, refunds are processed between 7- 12 working days.

  • Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.

 

Care Instructions:

  • If the product is damaged or affected in any way on account of improper, reckless use, disregard of care instructions provided, we assume no liability for the damage or any shortcomings in the make or quality of the product. 

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Measurements/dimensions of products:

  • Measurements/dimensions of the products are approximate only to allow you to understand the approximate size of the product. Therefore, the actual product dimension delivered to you may sometimes slightly vary.

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Copyright & Intellectual Property:

  • The trademark World Of Kuntalika is a proprietary trademark of World Of Kuntalika, used under a permitted license by World Of Kuntalika

  • The website (worldofkuntalika.com) and all content including text, illustrations and images are created and owned by Kuntalika Debnath

  • Any copying, dissemination, reproduction, publication, display or use of the above-said Intellectual Property (IP) Rights, whether partly or in full, without the permission of Kuntalika Debanth is prohibited and will be considered as violation of the IP rights of Kuntalika Debnath

  • Jurisdiction

  • All disputes are subject to courts of Pune Jurisdiction only. Pune is located in the State of Maharastra, India.

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Limitation of Liability:

  • Given the unpredictability of technology and the online environment, World Of Kuntalika does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. World Of Kuntalika shall not be liable for damages of any kind related to your use of or inability to access this website.

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Inaccuracies:

  • We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on World of Kuntalika may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content 'as is' and make no claims to its accuracy, either express or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product at World of Kuntalika listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, World of Kuntalika shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. World of Kuntalika shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card / debit card / bank account charged. 

  • Availability, Product Information, Pricing & Colors

  • At World of Kuntalika we go out of our way to give you the kind of distinctive merchandise for which our brand World Of Kuntalika is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. That means once an item is gone, it may be gone for good and not appear on the website again. When an item featured on World of Kuntalika is no longer in stock, we make every attempt to mark that item as sold out in timely manner. 

  • All of World Of Kuntalika products are manufactured locally. We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

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Contact Us:

      We would love to hear from you and welcome suggestions, questions about our products, feedback, and ideas for new products.

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      Kuntalika Debanth

      Konark Orchid, Kesnand road, Wagholi,

      Pune: 412207, Maharastra,

      India

      Email: worldofkuntalika@gmail.com

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Privacy Policy:

  • This privacy policy sets out how World Of Kuntalika uses and protects any information that you give when you use this website. World Of Kuntalika is committed to ensuring that your privacy is protected, subject to the terms of the ‘Security’ Clause below. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. World Of Kuntalika may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

  • What we collect

  • We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

  • For the exhaustive list of cookies we collect see the List of cookies we collect section.

  • What we do with the information we gather

  • We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

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How we use cookies

  • A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

  • We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

  • Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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